Middle Technical Support Engineer in Russia, contractual salary | Digital, Marketing & Affiliate Resumes | ArbiHunter
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    Middle Technical Support Engineer

    Negotiable
    Russia
    Full
    Remote
    Work experience
    3 years 8 months
    Last work experience

    Cybertech-Signal

    Technical Writer
    1 year 7 months

    About

    About
    IT specialist with experience analyzing system architecture, documenting administrator workflows, and working with development, QA, and infrastructure teams. Hands-on practice with Linux administration, networking fundamentals, Bash, Docker, Git/GitLab, CI/CD basics, RED Database, Zabbix and Prometheus. I am developing toward a DevOps role and am interested in technical support, incident investigation, monitoring, troubleshooting, and infrastructure operations.

    Affiliate experience

    No data available

    Work experience
    3 years 8 months

    February 2025 - to date
    (1 year 7 months)
    Cybertech-Signal
    Technical Writer
    Analyzed system architecture, integrations, and infrastructure components to document technical requirements and business logic. Produced administrator guides, operational documentation, and interface and architecture specifications in line with GOST, ESKD and ESPD. Worked in Docs-as-Code workflows using Markdown and AsciiDoc, keeping documentation synchronized with releases. Collaborated with development, QA, and infrastructure teams via Jira and supported testing, acceptance, and certification activities.
    September 2023 - February 2025
    (1 year 6 months)
    CBI LLC
    Technical Writer
    Developed and maintained technical and operational documentation for software systems, including administrator guides and system architecture deions, in accordance with GOST, ESKD and ESPD. Documented test programs, methodologies, and system specifications supporting release readiness. Structured documentation according to GOST 19 and 34 and created reusable templates used across projects.
    April 2022 - June 2022
    (3 months)
    College of Programming and Cybersecurity, RTU MIREA
    Intern
    Deployed and administered an enterprise Data Loss Prevention system, including installation, configuration, and ongoing troubleshooting. Contributed to the development and enforcement of information security policies.
    November 2021 - April 2022
    (6 months)
    RED SOFT
    Intern
    Administered RED Database 3.0 across the full lifecycle, including installation, updates, removal, monitoring, integrity control, and replication configuration. Worked hands-on with Prometheus and Zabbix for infrastructure and service monitoring.

    Skills

    Linux Administration
    Technical Support
    System Administration
    Network Troubleshooting
    Bash
    Docker
    Docker Compose
    Git
    GitLab CI
    CI/CD
    Zabbix
    Prometheus
    Database Administration
    Jira
    Information Security

    Language proficiency

    Advanced English
    Native Russian

    Employment

    Employment
    Full, Part-time
    Work format
    Remote
    Work schedule
    Flexible, 5/2
    Relocation
    Possible
    Business trips
    Business trips not possible