Middle Affiliate Manager

I am a highly motivated and results-oriented Affiliate Manager with over four years of extensive experience in the iGaming and digital marketing industries. Renowned for my strategic mindset, I excel at developing and executing innovative affiliate programs that drive significant traffic growth and maximize ROI. My expertise spans across both paid and organic channels, complemented by a strong proficiency in CRM systems, data analytics, and client relationship management. I am passionate about building long-term partnerships, optimizing marketing campaigns, and delivering exceptional customer experiences. With a proven track record of performance growth and retention, I thrive in dynamic environments and am committed to contributing to your company's success through innovative solutions and strategic insights. --- Professional Experience Affiliate Manager Linebet | February 2021 – March 2024 - Spearheaded the management, optimization, and scaling of comprehensive affiliate programs, resulting in a consistent increase in traffic volume and profitability. - Developed data-driven strategies across multiple acquisition channels, including Paid Search (Google Ads), Paid Social Media (Facebook, Instagram), Organic Search, Email & SMS Marketing, Display Advertising, and Content Marketing, to diversify traffic sources and reduce dependency on any single channel. - Cultivated and maintained strategic partnerships with a diverse network of affiliates, publishers, and media partners, ensuring mutually beneficial collaborations. - Leveraged advanced analytical tools such as Tableau and Google Analytics to monitor campaign performance, identify growth opportunities, and implement actionable improvements. - Collaborated closely with internal marketing teams to craft and execute promotional campaigns that aligned with business goals, seasonal offers, and market trends. - Led initiatives to improve conversion rates, reduce costs, and increase lifetime value through continuous optimization and innovative marketing tactics. - Conducted regular training sessions and provided support to affiliates, ensuring adherence to brand standards and compliance regulations. Customer Support Specialist Most Bet | June 2024 – December 2024 - Delivered 24/7 customer support via Live Chat, Email, and Telegram, ensuring prompt resolution of client inquiries and issues. - Assisted customers with payments, account management, and technical troubleshooting, maintaining high levels of client satisfaction. - Managed VIP client relationships with personalized and priority service, enhancing loyalty and retention. - Coordinated with technical and payment teams to swiftly resolve escalated issues, reducing downtime and improving the overall customer experience. - Developed a deep understanding of product offerings and customer needs, enabling tailored support and upselling opportunities. VIP Manager VIPKING | February 2025 – June 2025 - Managed a high-value portfolio of VIP casino players, providing personalized service to foster loyalty and maximize revenue. - Designed and implemented tailored promotions, exclusive offers, and event invitations to engage VIP clients. - Monitored player activity to identify opportunities for upselling and cross-selling, ensuring high levels of satisfaction and retention. - Collaborated with marketing, product, and technical teams to develop bespoke VIP campaigns aligned with player preferences. - Analyzed player data to refine engagement strategies, improving retention rates and lifetime value.