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Junior Technical Support Specialist

400 $

Georgia

Tbilisi

Full

Remote

Work experience

2 years

Last work experience

BS2 Georgia

Banking Equipmnet Service Engineer

2 years

About

I have bachelor degree of informatics and control systems. In my previous role, I remotely managed POS terminals and supported clients via written communication, resolving technical issues and explaining solutions clearly.

Affiliate experience

No data available

Work experience
2 years

July 2024 - June 2026

(2 years)

BS2 Georgia

Banking Equipmnet Service Engineer

Remotely managed POS terminals and delivered remote support to clients, resolving technical issues promptly and ensuring minimal downtime. Provided end-to-end troubleshooting for client inquiries, helping to maintain high customer satisfaction. Promoted after one year to quality manager. Responsible for quality control of POS terminals, ensuring compliance with company standards. Diagnosed and resolved technical issues in POS terminal operating systems, improving reliability and performance.

Skills

Strong communicative skills

Strong computer skills

Responsible

Well organized

Strong teamwork skills

Time managment

Critical thinking

Language proficiency

Advanced English

Native Georgian

Advanced Russian

Employment

Full, Part-time

Work format

Remote

Work schedule

Flexible, Shift, 5/2

Relocation

Not possible

Business trips

Business trips possible