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Customer Success Manager
Negotiable
UzbekistanTashkent
FullRemote
Work experience
4 years 5 months
Last work experience
Mandarin Oriental
Reservation Agent
4 years 5 months
About
About
Customer-centric professional with a strong international background, including nearly three years of experience delivering premium service at luxury properties in Dubai, UAE. Proven expertise in managing high-volume client inquiries, personalizing guest experiences, and resolving complex booking requests under pressure. Trilingual in English, Russian, and Uzbek, bringing a global perspective, exceptional telephone etiquette, and a dedicated team-first attitude to dynamic customer service teams.
Affiliate experience
No data available
Work experience4 years 5 months
June 2022 - to date
(4 years 5 months)
Mandarin Oriental
Reservation Agent
Handled accommodation reservations efficiently via multiple channels.
Assisted guests in selecting suitable options, managed bookings through the
reservation system, and coordinated with internal departments to ensure
seamless guest experiences.
June 2025 - to date
(1 year 5 months)
Dynino
Sales Agent/Travel Consultant
Assisted customers with booking flights, hotels, and travel
packages. Provided travel advice based on their needs. Handled
changes, cancellations, and refunds efficiently. Used booking
systems to check availability and prices. Responded to customer
inquiries through phone, email, and chat.
Skills
Communication with clients
Customer Support
Microsoft Office
Language proficiency
No data available
Employment
Employment
Full, Part-time
Work format
Remote
Work schedule
Flexible
Relocation
Not possible
Business trips
Business trips not possible