Senior Responsable du portefeuille de projets

- Managed organizational transformation projects, coordinating planning, execution, stakeholder communication, and project delivery. - Led business process reengineering initiatives, designing optimized TO-BE processes and supporting implementation. - Prepared business cases, project documentation, commercial proposals, and implementation roadmaps. - Coordinated cross-functional stakeholders during organizational change and process improvement initiatives. - Modeled business processes using BPMN, IDEF0, and IDEF3 to support automation and digital transformation projects. - Developed KPIs, strategic scorecards, organizational structures, and business architecture models. - Conducted strategic and operational analysis (SWOT, PEST, Porter, BCG) to support management decision-making.

- Led end-to-end delivery of payment platform implementation projects for 10–15 banking partners annually across MENA, Europe, and CIS, ensuring 100% on-time production launches. - Coordinated cross-functional delivery across engineering, product, architecture, QA, finance, legal, and external banking teams, reducing integration approval cycles by 30% and accelerating go-live by 30–45 days. - Managed multiple implementation workstreams simultaneously, defining project scope, technical requirements, milestones, risks, and release plans throughout the SDLC. - Coordinated testing activities (SIT/UAT), production deployments, and post-release support, reducing incident resolution time from 3–5 days to 1–2 days. - Performed transaction, API, and log analysis to identify product improvements, producing 30–40 technical recommendations, several of which were implemented into the platform. - Maintained project documentation, implementation plans, status reports, release updates, and stakeholder presentations for 10–15 internal and external stakeholders. - Served as the primary coordination point between clients and internal technical teams, ensuring transparent communication, risk management, and successful project delivery.

- Managed a portfolio of 20–25 concurrent software implementation and integration projects for 10–15 banking clients, consistently delivering projects according to agreed timelines. - Led end-to-end delivery of digital payment products including Apple Pay, Google Pay, Samsung Pay, Push Payments, APIs, and issuer wallets, bringing new services to market in approximately one month. - Defined project scope, gathered business and technical requirements, and maintained comprehensive project documentation including implementation plans, milestones, requirements, issue logs, and status reports. - Coordinated developers, infrastructure teams, solution architects, QA, and client technical teams throughout the entire software delivery lifecycle. - Managed project risks, dependencies, release planning, and stakeholder expectations, achieving approximately 97% on-time project delivery without critical escalations. - Acted as the primary technical integration contact for customers during implementation, testing, production rollout, and hypercare. - Supported production releases and post-launch stabilization, contributing to 98% successful deployments without rollback.

- Managed the full SDLC of an eCommerce platform, from requirements gathering and feature planning to production releases. - Led a cross-functional team of 8–10 developers, designers, and QA engineers, planning iterations and coordinating daily delivery activities. - Defined functional requirements, prioritized development tasks, and managed delivery using Jira, Bitrix, Agile, Scrum, Kanban, and Gantt planning. - Coordinated UAT, usability testing, and A/B experiments to validate new functionality before release. - Managed external vendors, project budgets (RUB 500K–1M/month), delivery quality, and release schedules. - Conducted market and UX analysis, contributing to an increase in website conversion from 1.08% to 1.14% while reducing bounce rate by 18%.

- Managed multiple web development projects from planning through release, coordinating developers, designers, and marketing specialists. - Prioritized feature implementation based on analytics, user behavior, and business objectives. - Implemented end-to-end analytics using Google Analytics, GTM, and Yandex Metrica, enabling data-driven product decisions. - Planned and coordinated A/B testing initiatives, increasing direct website traffic by approximately 100 daily users. - Developed SEO and digital growth initiatives, increasing organic traffic by 27% month over month.

- Gathered and documented business and functional requirements for enterprise software solutions. - Analyzed business processes and designed future-state workflows (AS-IS / TO-BE) supporting digital transformation initiatives. - Collaborated with business stakeholders and development teams throughout requirements clarification and solution delivery. - Conducted workshops and stakeholder interviews to identify business needs and improve solution design.