Senior Responsable de la réussite client

    À négocier
    Azerbaïdjan
    Bakou
    Temps plein
    Télétravail
    Expérience professionnelle
    4 ans 1 mois
    Dernier emploi

    IGaming

    iGaming Admin CRM Supervisor
    5 mois

    À propos de vous

    À propos de vous
    Experienced professional with a background in administration, CRM operations, and team coordination. Skilled in communication, problem-solving, and process management, with experience working in fast-paced environments. Fluent in Azerbaijani, Russian, and English, with a strong interest in recruitment and human resources. Adaptable, detail-oriented, and committed to continuous professional growth.

    Expérience en affiliation

    Aucune donnée disponible

    Expérience professionnelle
    4 ans 1 mois

    Février 2026 - Juin 2026
    (5 mois)
    IGaming
    iGaming Admin CRM Supervisor
    Online Gaming Company | February 2026 – Present - Manage player accounts, bonuses, and CRM data within the iGaming platform - Monitor player activity and segment users for targeted campaigns - Support VIP and retention processes through CRM tools - Review and process player requests, adjustments, and account updates - Collaborate with support and marketing teams to maintain player engagement
    Juin 2025 - Juin 2026
    (1 an 1 mois)
    Entreprise sous NDA
    Sales Coordinator (Online Services)
    International Remote Company | July 2025 – February 2026 - Assisted clients by providing personalised consultations - Directed potential customers to sales managers - Maintained professional communication with international clients
    Septembre 2020 - Août 2023
    (3 ans)
    Celt colleges
    English and Russian instructor
    Conducted English lessons for children and adults - Designed CEFR-based lesson plans - Prepared students for language exams - Provided personalised English lessons - Adapted teaching methods for different learning style

    Compétences

    CRM systems management
    Microsoft Excel (Pivot Tables, VLOOKUP, reporting)
    Microsoft Office (Word, PowerPoint, Outlook)
    Data analysis and reporting
    Team supervision
    KPI monitoring and performance tracking
    Task delegation and workflow coordinat
    Recruitment and candidate screenin
    Interview scheduling and coordination
    Documentation and record keeping
    Multitâche
    Résolution de problèmes
    Aisance relationnelle

    Maîtrise des langues

    Professionnel Anglais
    Natif Russe
    Natif Azéri
    Avancé Turc

    Type d’emploi

    Type d’emploi
    Temps plein
    Format de travail
    Télétravail
    Horaires de travail
    5/2
    Relocalisation
    Impossible
    Déplacements professionnels
    Déplacements possibles