Middle Affiliate manager

, Saudi Arabia
📍 Office |  2018 – 2021

Responsibilities:
Processed 50+ technical requests per week, increasing customer satisfaction by 20%.
Worked with software and hardware, solved system and network issues.
Created internal instructions, knowledge bases and response templates.
Interacted with the IT department and users, monitored the performance of the infrastructure

Assistance in recruiting, training and team coordination.

Sales support and organization of marketing events.

Search for new B2B clients, work with CRM, prepare reports.

Participation in the development of product and advertising strategy.