Responsable de la réussite client à Moscou, salaire à négocier | CV de spécialistes du digital, du marketing et de l'affiliation sur arbihunter.com
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    Responsable de la réussite client

    À négocier
    Russie
    Moscou
    Temps plein
    Télétravail
    Expérience professionnelle
    1 an 2 mois
    Dernier emploi

    Skyeng

    Tutor, customer support specialist
    1 an 2 mois

    À propos de vous

    À propos de vous
    Personable and patient professional with experience as an English teacher, supporting clients on an educational platform with both technical and administrative issues. Skilled at explaining complex concepts in simple, accessible terms — a natural fit for guiding customers through problems clearly and calmly. Comfortable troubleshooting technical glitches, resolving account or administrative queries, and adapting communication style to each person's needs. Brings strong active listening, patience under pressure, and a genuine commitment to customer satisfaction.

    Expérience en affiliation

    Aucune donnée disponible

    Expérience professionnelle
    1 an 2 mois

    Juillet 2025 - à aujourd’hui
    (1 an 2 mois)
    Skyeng
    Tutor, customer support specialist
    Supported students and clients across multiple topics, tailoring explanations to different learning styles and levels of understanding Diagnosed and resolved technical issues with the platform (login problems, audio/video connectivity, access errors), guiding clients step-by-step to a solution Handled administrative queries such as scheduling, billing, and account changes, ensuring accurate and timely resolution Maintained a calm, encouraging tone with clients experiencing frustration, turning stressful situations into positive interactions Adapted communication for a diverse, international client base, demonstrating strong cross-cultural communication skills

    Compétences

    Aucune donnée disponible

    Maîtrise des langues

    Professionnel Anglais

    Type d’emploi

    Type d’emploi
    Temps plein, Temps partiel
    Format de travail
    Télétravail
    Horaires de travail
    Flexible
    Relocalisation
    Possible
    Déplacements professionnels
    Déplacements possibles