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运营经理
1000 $
波兰波兹南
全职远程工作
工作经验
5 年 9 月
最近的工作地点
公司受NDA保护
Customer Support & Operations Specialist (iGaming)
6 月
关于我
关于我
Operations & Support Specialist. 5+ лет опыта верификации данных (обработано 190k+ записей), администрирования и работы с бэк-офисом. Отлично владею Google Sheets, CRM. Есть опыт чат-поддержки (non-voice) в iGaming.
Языки: русский (родной), польский (С2), английский (успешно веду деловую переписку с помощью AI-инструментов). Ищу удаленную работу в Support, KYC или Operations (Fintech / iGaming).
Affiliate经验
无数据
工作经验5 年 9 月
六月 2026 - 至今
(6 月)
公司受NDA保护
Customer Support & Operations Specialist (iGaming)
• Managed text-based client communication (chats, emails), handling multiple requests simultaneously with high responsiveness.
• Logged user interactions, updated account statuses, and maintained accurate records in the internal CRM system.
• Assisted in data verification and account detail checks.
• Actively utilized AI tools to maintain fast, polite, and precise written communication.
三月 2021 - 十一月 2026
(5 年 9 月)
Emapa Telematics
Data Verification & Operations Specialist
• Verified, cross-checked, and updated 190,973+ POI data records over 5 years, maintaining near 100% accuracy in a high-volume production environment.
• Identified recurring data-quality issues and proactively proposed solutions to management to optimize the workflow.
• Coordinated corporate document flow, business correspondence, and internal reporting.
• Onboarded and trained new employees on database management, Google Sheets operations, and internal verification procedures.
技能
Data Verification
Back-Office
CRM系统
公司日常运营管理
Google Sheets
文档管理
客户支持
玩家注册和KYC程序
语言能力
中级 英语
母语 俄语
专业 波兰语
就业
就业
全职
工作形式
远程工作
工作时间
灵活, 轮班, 5/2
搬迁
不可能
出差
可以出差