Middle 产品设计师

Designed B2B interfaces and training simulators for educational and industrial clients. • Created wireframes, prototypes, and production-ready UI in Figma, optimized existing flows to improve usability. • Reviewed implementation with developers and resolved UX issues. • Contributed reusable components and cross-product design consistency.

Owned end-to-end requirements for customer-facing digital-banking features — payments, notifications, and regulatory scenarios — for a mobile banking application, from stakeholder discovery to acceptance criteria. Collaborated with product teams throughout delivery to improve customer experience and mobile-app usability, and analyzed customer feedback, NPS, and UX research to identify mobile-app pain points. • Designed a tiered update-enforcement funnel (soft prompts → staged blocking) for a legacy-app retirement initiative; raised current-version adoption from 36% to 85%, cutting bug exposure and support load. • Authored end-to-end requirements for a template-based payment-reminders feature designed to reduce outflow to competitor banks and increase engagement (MAU/WAU); scheduled for delivery by end of 2026. • Redesigned the phone-number transfer flow into one unified screen with transparent bank routing, eliminating a data-loss defect that drove transfer abandonment and targeting higher NPS. • Rewrote 8 account-blocking notification scenarios to meet regulatory requirements, converting legally mandated messages into clear next-step instructions and mitigating compliance risk. • Mapped the end-to-end client journey and shaped requirements for a credit-score feature integrating external credit bureaus and government ID, designed to lift conversion into loan and credit-card offers. • Defined the client journey and requirements for an in-app "Support requests" section that lets clients track complaint status and responses — designed to cut contact-center and chat load and improve transparency.

Designed web and mobile products for startups and small businesses across multiple industries. • Led projects from requirements discovery and competitor research through user flows, wireframes, prototypes, and final UI. • Designed products including a language-learning app, e-commerce platforms, and investment/crypto interfaces. • Built responsive design systems, reusable UI components, and developer-ready specifications in Figma. • Used AI-assisted workflows for ideation, UX writing, research synthesis, and prototyping.

Designed web applications and training simulators for enterprise and educational customers. • Worked cross-functionally from product concept through developer handoff. • Created user flows, wireframes, prototypes, and production-ready interfaces in Figma. • Conducted product discovery with business stakeholders and iterated designs based on feedback. • Built reusable components for consistent and scalable interfaces. • Balanced business requirements, usability, and technical constraints. • Designed responsive experiences for desktop and mobile.

Developed responsive websites and web applications for international clients. • Implemented responsive interfaces from Figma designs using HTML, CSS, Java, and frameworks. • Built reusable UI components and maintained existing front-end codebases. • Participated in feature development, bug fixing, and code reviews. • Used Git and Agile development practices. • Optimized performance, responsiveness, and cross-browser compatibility.