Middle Retention-менеджер

    1000 $
    Бiлорусь
    Мiнськ
    Повна
    Віддалена робота
    Досвід роботи
    1 рік 9 місяців
    Останнє місце роботи

    National Press Center of the Republic of Belarus

    Translator, new publisher
    2 місяці

    Про себе

    Про себе
    Manage the full sales cycle for incoming inquiries — from initial consultation to deal closure. Actively identify client needs to increase sales conversion. Work in a multi-channel mode (phone, email, messengers). Build long-term relationships with clients, motivating them to continue cooperation, which contributes to increased brand loyalty. Maintain the client database in CRM (amoCRM) and Excel. Monitor payments and prepare primary sales reports. Organize the academic process (scheduling classes). Efficiently resolve administrative issues for students and teachers to ensure the smooth operation of the center. Private English Tutor Develop individual educational programs for students ranging from Beginner to Intermediate levels, tailored to specific goals. Use a communicative approach to ensure the balanced development of Speaking, Listening, Grammar, and Writing skills. Create and adapt unique learning materials to keep students engaged and improve lesson effectiveness.

    Досвід в Affiliate

    E-commerce

    Досвід роботи
    1 рік 9 місяців

    Квітень 2025 - Травень 2025
    (2 місяці)
    National Press Center of the Republic of Belarus
    Translator, new publisher
    I completed an internship at the National Press Center of the Republic of Belarus, where I worked as a translator of news articles, published news materials, prioritized content based on importance, and attended conferences and high‑level meetings with senior officials and public figures.
    Січень 2025 - по т.ч.
    (1 рік 9 місяців)
    Headway institute
    Sales manager, academic coordinator
    As a Sales Manager and Educational Coordinator, I managed the full client cycle, coordinated communication between clients and teachers, created schedules, and developed ideas to optimize my segment, including introducing new promotions and discounts. I also handled regular reporting and CRM tracking. I increased conversion by 7% by analyzing client behavior, identifying seasonal drop-offs, and introducing targeted promotions with a more consultative communication approach. I managed the full sales cycle, from first contact to closing deals and repeat sales, while also handling reporting, CRM tracking, and schedule coordination. I worked with international clients from Europe, China, and the Middle East in both Russian and English, and consistently exceeded personal targets, being recognized as a top performer with my approach used as an example for the team.

    Навички

    Full‑cycle sales management
    client communication and relationship building
    handling objections and closing deals
    repeat sales and client retention
    coordination between clients and teams
    scheduling and resource planning
    CRM management
    reporting and documentation
    data analysis and conversion optimization
    process improvement
    English (B2–C1
    content translation and news publishing
    participation in high‑level meetings and conferences.

    Володіння мовами

    Просунутий Англiйська
    Рiдна мова Росiйська
    Початковий Нiмецька

    Зайнятість

    Зайнятість
    Повна
    Формат роботи
    Віддалена робота, Гібрид
    Графік роботи
    Гнучкий, Змінний, 5/2
    Переїзд
    Неможливий
    Відрядження
    Відрядження можливі
      Middle Retention-менеджер у Мiнськ, зарплата 1000$ | Резюме фахівців digital, маркетингу та affiliate на arbihunter.com