Özgeçmişi görüntüle
Senior Müşteri Başarı Yöneticisi
Sözleşmeli
AzerbaycanBaku
Tam zamanlıUzaktan çalışma
İş Deneyimi
4 yıl 1 ay
Son çalışma yeri
IGaming
iGaming Admin CRM Supervisor
5 ay
Hakkımda
Hakkımda
Experienced professional with a background in administration, CRM operations, and team coordination. Skilled in communication, problem-solving, and process management, with experience working in fast-paced environments. Fluent in Azerbaijani, Russian, and English, with a strong interest in recruitment and human resources. Adaptable, detail-oriented, and committed to continuous professional growth.
Affiliate Deneyimi
Veri yok
İş Deneyimi4 yıl 1 ay
Şubat 2026 - Haziran 2026
(5 ay)
IGaming
iGaming Admin CRM Supervisor
Online Gaming Company | February 2026 – Present
- Manage player accounts, bonuses, and CRM data within the iGaming platform
- Monitor player activity and segment users for targeted campaigns
- Support VIP and retention processes through CRM tools
- Review and process player requests, adjustments, and account updates
- Collaborate with support and marketing teams to maintain player engagement
Haziran 2025 - Haziran 2026
(1 yıl 1 ay)
Şirket NDA altında
Sales Coordinator (Online Services)
International Remote Company | July 2025 – February 2026
- Assisted clients by providing personalised consultations
- Directed potential customers to sales managers
- Maintained professional communication with international clients
Eylül 2020 - Ağustos 2023
(3 yıl)
Celt colleges
English and Russian instructor
Conducted English lessons for children and adults
- Designed CEFR-based lesson plans
- Prepared students for language exams
- Provided personalised English lessons
- Adapted teaching methods for different learning style
Beceriler
CRM systems management
Microsoft Excel (Pivot Tables, VLOOKUP, reporting)
Microsoft Office (Word, PowerPoint, Outlook)
Data analysis and reporting
Team supervision
KPI monitoring and performance tracking
Task delegation and workflow coordinat
Recruitment and candidate screenin
Interview scheduling and coordination
Documentation and record keeping
Çoklu görev
Sorun Çözme Becerileri
İletişim becerisi
Dil yeterliliği
Profesyonel İngilizce
Ana dil Rusça
Ana dil Azerice
İleri Türkçe
İstihdam
İstihdam
Tam zamanlı
Çalışma formatı
Uzaktan çalışma
Çalışma programı
5/2
Taşınma
Mümkün değil
Seyahatler
Seyahat mümkün