Özgeçmişi görüntüle
Müşteri Başarı Yöneticisi
Sözleşmeli
ÖzbekistanTaşkent
Tam zamanlıUzaktan çalışma
İş Deneyimi
4 yıl 5 ay
Son çalışma yeri
Mandarin Oriental
Reservation Agent
4 yıl 5 ay
Hakkımda
Hakkımda
Customer-centric professional with a strong international background, including nearly three years of experience delivering premium service at luxury properties in Dubai, UAE. Proven expertise in managing high-volume client inquiries, personalizing guest experiences, and resolving complex booking requests under pressure. Trilingual in English, Russian, and Uzbek, bringing a global perspective, exceptional telephone etiquette, and a dedicated team-first attitude to dynamic customer service teams.
Affiliate Deneyimi
Veri yok
İş Deneyimi4 yıl 5 ay
Haziran 2022 - günümüze kadar
(4 yıl 5 ay)
Mandarin Oriental
Reservation Agent
Handled accommodation reservations efficiently via multiple channels.
Assisted guests in selecting suitable options, managed bookings through the
reservation system, and coordinated with internal departments to ensure
seamless guest experiences.
Haziran 2025 - günümüze kadar
(1 yıl 5 ay)
Dynino
Sales Agent/Travel Consultant
Assisted customers with booking flights, hotels, and travel
packages. Provided travel advice based on their needs. Handled
changes, cancellations, and refunds efficiently. Used booking
systems to check availability and prices. Responded to customer
inquiries through phone, email, and chat.
Beceriler
Müşterilerle iletişim
Müşteri desteği
Microsoft Office
Dil yeterliliği
Veri yok
İstihdam
İstihdam
Tam zamanlı, Yarı zamanlı
Çalışma formatı
Uzaktan çalışma
Çalışma programı
Esnek
Taşınma
Mümkün değil
Seyahatler
Seyahat mümkün değil