Müşteri Başarı Yöneticisi

    Sözleşmeli
    Özbekistan
    Taşkent
    Tam zamanlı
    Uzaktan çalışma
    İş Deneyimi
    4 yıl 5 ay
    Son çalışma yeri

    Mandarin Oriental

    Reservation Agent
    4 yıl 5 ay

    Hakkımda

    Hakkımda
    Customer-centric professional with a strong international background, including nearly three years of experience delivering premium service at luxury properties in Dubai, UAE. Proven expertise in managing high-volume client inquiries, personalizing guest experiences, and resolving complex booking requests under pressure. Trilingual in English, Russian, and Uzbek, bringing a global perspective, exceptional telephone etiquette, and a dedicated team-first attitude to dynamic customer service teams.

    Affiliate Deneyimi

    Veri yok

    İş Deneyimi
    4 yıl 5 ay

    Haziran 2022 - günümüze kadar
    (4 yıl 5 ay)
    Mandarin Oriental
    Reservation Agent
    Handled accommodation reservations efficiently via multiple channels. Assisted guests in selecting suitable options, managed bookings through the reservation system, and coordinated with internal departments to ensure seamless guest experiences.
    Haziran 2025 - günümüze kadar
    (1 yıl 5 ay)
    Dynino
    Sales Agent/Travel Consultant
    Assisted customers with booking flights, hotels, and travel packages. Provided travel advice based on their needs. Handled changes, cancellations, and refunds efficiently. Used booking systems to check availability and prices. Responded to customer inquiries through phone, email, and chat.

    Beceriler

    Müşterilerle iletişim
    Müşteri desteği
    Microsoft Office

    Dil yeterliliği

    Veri yok

    İstihdam

    İstihdam
    Tam zamanlı, Yarı zamanlı
    Çalışma formatı
    Uzaktan çalışma
    Çalışma programı
    Esnek
    Taşınma
    Mümkün değil
    Seyahatler
    Seyahat mümkün değil