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    İş Analisti

    Sözleşmeli
    Suudi Arabistan
    Riyadh
    Tam zamanlı
    Uzaktan çalışma
    İş Deneyimi
    5 yıl 10 ay
    Son çalışma yeri

    SUSHISAMBA

    Operation analyst
    2 yıl 10 ay

    Hakkımda

    Hakkımda
    Junior Business Analyst with 7+ years of experience analyzing and improving business processes in customer-facing operations. Experienced in gathering and structuring business requirements, identifying process gaps, and translating business needs into actionable improvements. Strong in stakeholder communication and cross-functional coordination. Focused on improving efficiency, service quality, and operational performance through structured analysis and data-driven insights.

    Affiliate Deneyimi

    Veri yok

    İş Deneyimi
    5 yıl 10 ay

    Ocak 2024 - günümüze kadar
    (2 yıl 10 ay)
    SUSHISAMBA
    Operation analyst
    -Gathered and structured business requirements based on operational needs and customer feedback - Analyzed front- and back-of-house processes to identify inefficiencies and service gaps - Conducted root cause analysis of recurring operational issues and implemented process improvements - Translated business needs into documented workflows and standardized procedures - Collaborated with cross-functional teams to align requirements and improve process execution
    Nisan 2023 - Ocak 2024
    (10 ay)
    Mandarin Oriental
    Guest Experience Manager
    - Analyzed end-to-end customer journey to identify gaps and improve service quality - Gathered and structured customer feedback into actionable business requirements - Developed SOPs to standardize processes and reduce service inconsistencies - Worked with multiple stakeholders to align business expectations and service delivery - Supported audit readiness by ensuring process clarity and consistency
    Ocak 2021 - Mart 2023
    (2 yıl 3 ay)
    Novikov International
    Floor Supervisor
    - Documented operational workflows during restaurant launch phase - Identified improvement opportunities through observation of customer behavior and team performance - Applied insights to optimize upselling strategies and improve revenue generation - Coordinated cross-functional teams to ensure smooth operational execution

    Beceriler

    Pazar ve ortak analizi
    Planlama
    Raporlama
    Mülakat organizasyonu
    Personel eğitimi
    Atlassian Jira
    BPMN Notasyonu
    Ardıl ve Sözlü Çeviri

    Dil yeterliliği

    Profesyonel İngilizce
    İleri Rusça
    Ana dil Kırgızca
    Başlangıç Türkçe

    İstihdam

    İstihdam
    Tam zamanlı, Yarı zamanlı
    Çalışma formatı
    Uzaktan çalışma
    Çalışma programı
    Esnek, 5/2
    Taşınma
    Mümkün
    Seyahatler
    Seyahat mümkün