Просмотр резюме
Middle Retention-менеджер
1000 $
БеларусьМинск
ПолнаяУдаленная работа
Опыт работы
1 год 9 месяцев
Последнее место работы
National Press Center of the Republic of Belarus
Translator, new publisher
2 месяца
Резюме в Telegram-канале
10 резюме
Пост каждый день

О себе
О себе
Manage the full sales cycle for incoming inquiries — from initial consultation to deal closure. Actively identify client needs to increase sales conversion. Work in a multi-channel mode (phone, email, messengers). Build long-term relationships with clients, motivating them to continue cooperation, which contributes to increased brand loyalty. Maintain the client database in CRM (amoCRM) and Excel. Monitor payments and prepare primary sales reports. Organize the academic process (scheduling classes). Efficiently resolve administrative issues for students and teachers to ensure the smooth operation of the center.
Private English Tutor
Develop individual educational programs for students ranging from Beginner to Intermediate levels, tailored to specific goals. Use a communicative approach to ensure the balanced development of Speaking, Listening, Grammar, and Writing skills. Create and adapt unique learning materials to keep students engaged and improve lesson effectiveness.
Опыт в Affiliate
E-commerce
Опыт работы1 год 9 месяцев
Апрель 2025 - Май 2025
(2 месяца)
National Press Center of the Republic of Belarus
Translator, new publisher
I completed an internship at the National Press Center of the Republic of Belarus, where I worked as a translator of news articles, published news materials, prioritized content based on importance, and attended conferences and high‑level meetings with senior officials and public figures.
Январь 2025 - по н.в.
(1 год 9 месяцев)
Headway institute
Sales manager, academic coordinator
As a Sales Manager and Educational Coordinator, I managed the full client cycle, coordinated communication between clients and teachers, created schedules, and developed ideas to optimize my segment, including introducing new promotions and discounts. I also handled regular reporting and CRM tracking.
I increased conversion by 7% by analyzing client behavior, identifying seasonal drop-offs, and introducing targeted promotions with a more consultative communication approach. I managed the full sales cycle, from first contact to closing deals and repeat sales, while also handling reporting, CRM tracking, and schedule coordination. I worked with international clients from Europe, China, and the Middle East in both Russian and English, and consistently exceeded personal targets, being recognized as a top performer with my approach used as an example for the team.
Навыки
Full‑cycle sales management
client communication and relationship building
handling objections and closing deals
repeat sales and client retention
coordination between clients and teams
scheduling and resource planning
CRM management
reporting and documentation
data analysis and conversion optimization
process improvement
English (B2–C1
content translation and news publishing
participation in high‑level meetings and conferences.
Владение языками
Продвинутый Английский
Родной Русский
Начальный Немецкий
Занятость
Занятость
Полная
Формат работы
Удаленная работа, Гибрид
График работы
Гибкий, Сменный, 5/2
Переезд
Невозможен
Командировки
Командировки возможны