Junior Менеджер службы поддержки

Computer Science and Engineering student at Amity University Tashkent with experience in project management, team coordination, event organization, and client communication. Led MedUz, a telemedicine platform that won 1st place at Hacknovation 2024, and contributed to the Invest Me crowdfunding platform. Experienced in coordinating developers, designers, AI engineers, clients, and event participants. EDUCATION Amity University Tashkent — B.Tech, Computer Science & Engineering Tashkent, Uzbekistan | 2024 – Present Completed four semesters. Relevant coursework: C, C++, Java, Applied Mathematics, Physics, Electrical Engineering, Engineering Graphics, Technical Communication. Amity University Tashkent — International Foundation Programme 2023 – 2024 | GPA: 3.8/4.0, Graduated with Distinction WORK EXPERIENCE Office Manager — TA Distribute Tashkent, Uzbekistan | [Month, Year] – [Month, Year] * Searched for and communicated with pharmacy chains and wholesale clients; * Supported sales of Mentos and Fruittella products; * Maintained client and partner communication; * Prepared contracts and managed documentation through Didox; * Handled administrative and coordination tasks. PROJECT EXPERIENCE Project Manager — MedUz * Led a multidisciplinary team developing a telemedicine platform; * Coordinated backend/frontend developers, UI/UX designers, and AI engineers; * Managed task allocation, project progress, and deadlines; * Represented the project at Hacknovation 2024. Project Manager — Invest Me * Coordinated developers, designers, and AI specialists; * Participated in defining functional requirements and user scenarios; * Managed communication across the project team. VOLUNTEER EXPERIENCE Senior Volunteer & Logistics Coordinator — IT Community Uzbekistan | 2023 – Present * Helped organize Roadshows across 7+ cities in Uzbekistan; * Coordinated registration, logistics, guest support, and technical zones; * Assisted 300+ participants per event; * Represented Amity University at IT Community events. Volunteer — Inklyuziv | 2023 – Present * Supported initiatives promoting accessibility and inclusion; * Assisted with event organization and participant coordination. ACHIEVEMENTS * 1st Place, Hacknovation 2024 — MedUz Project Manager; * Top 20 among 500+ participants — Team Lead, The Trailblazers. SKILLS Project & Event Coordination · Client Communication · Team Leadership · Documentation · Microsoft Office · Google Workspace · Didox · C/C++ · Java · Public Speaking · Problem Solving LANGUAGES Uzbek — Fluent | Russian — Fluent | English — Fluent