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    Gerente de Sucesso do Cliente

    Contratual
    Uzbequistão
    Tashkent
    Integral
    Trabalho remoto
    Experiência de trabalho
    4 anos 5 meses
    Último local de trabalho

    Mandarin Oriental

    Reservation Agent
    4 anos 5 meses

    Sobre mim

    Sobre mim
    Customer-centric professional with a strong international background, including nearly three years of experience delivering premium service at luxury properties in Dubai, UAE. Proven expertise in managing high-volume client inquiries, personalizing guest experiences, and resolving complex booking requests under pressure. Trilingual in English, Russian, and Uzbek, bringing a global perspective, exceptional telephone etiquette, and a dedicated team-first attitude to dynamic customer service teams.

    Experiência em Affiliate

    Dados ausentes

    Experiência de trabalho
    4 anos 5 meses

    Junho 2022 - até o presente
    (4 anos 5 meses)
    Mandarin Oriental
    Reservation Agent
    Handled accommodation reservations efficiently via multiple channels. Assisted guests in selecting suitable options, managed bookings through the reservation system, and coordinated with internal departments to ensure seamless guest experiences.
    Junho 2025 - até o presente
    (1 ano 5 meses)
    Dynino
    Sales Agent/Travel Consultant
    Assisted customers with booking flights, hotels, and travel packages. Provided travel advice based on their needs. Handled changes, cancellations, and refunds efficiently. Used booking systems to check availability and prices. Responded to customer inquiries through phone, email, and chat.

    Habilidades

    Comunicação com clientes
    Suporte ao cliente
    Microsoft Office

    Proficiência em idiomas

    Dados ausentes

    Emprego

    Emprego
    Integral, Parcial
    Formato de trabalho
    Trabalho remoto
    Horário de trabalho
    Flexível
    Mudança
    Impossível
    Viagens de negócios
    Viagens de negócios impossíveis