Middle Gerente de Retenção

Manage the full sales cycle for incoming inquiries — from initial consultation to deal closure. Actively identify client needs to increase sales conversion. Work in a multi-channel mode (phone, email, messengers). Build long-term relationships with clients, motivating them to continue cooperation, which contributes to increased brand loyalty. Maintain the client database in CRM (amoCRM) and Excel. Monitor payments and prepare primary sales reports. Organize the academic process (scheduling classes). Efficiently resolve administrative issues for students and teachers to ensure the smooth operation of the center. Private English Tutor Develop individual educational programs for students ranging from Beginner to Intermediate levels, tailored to specific goals. Use a communicative approach to ensure the balanced development of Speaking, Listening, Grammar, and Writing skills. Create and adapt unique learning materials to keep students engaged and improve lesson effectiveness.