Senior ग्राहक सफलता प्रबंधक

    अनुबंधित
    Azerbaijan
    Baku
    पूर्णकालिक
    दूरस्थ कार्य
    कार्य अनुभव
    4 वर्ष 1 महीना
    हाल का कार्य स्थान

    IGaming

    iGaming Admin CRM Supervisor
    5 महीनों

    मेरे बारे में

    मेरे बारे में
    Experienced professional with a background in administration, CRM operations, and team coordination. Skilled in communication, problem-solving, and process management, with experience working in fast-paced environments. Fluent in Azerbaijani, Russian, and English, with a strong interest in recruitment and human resources. Adaptable, detail-oriented, and committed to continuous professional growth.

    Affiliate में अनुभव

    कोई डेटा नहीं

    कार्य अनुभव
    4 वर्ष 1 महीना

    फ़रवरी 2026 - जून 2026
    (5 महीनों)
    IGaming
    iGaming Admin CRM Supervisor
    Online Gaming Company | February 2026 – Present - Manage player accounts, bonuses, and CRM data within the iGaming platform - Monitor player activity and segment users for targeted campaigns - Support VIP and retention processes through CRM tools - Review and process player requests, adjustments, and account updates - Collaborate with support and marketing teams to maintain player engagement
    जून 2025 - जून 2026
    (1 वर्ष 1 महीना)
    कंपनी NDA के तहत
    Sales Coordinator (Online Services)
    International Remote Company | July 2025 – February 2026 - Assisted clients by providing personalised consultations - Directed potential customers to sales managers - Maintained professional communication with international clients
    सितंबर 2020 - अगस्त 2023
    (3 वर्ष)
    Celt colleges
    English and Russian instructor
    Conducted English lessons for children and adults - Designed CEFR-based lesson plans - Prepared students for language exams - Provided personalised English lessons - Adapted teaching methods for different learning style

    कौशल

    CRM systems management
    Microsoft Excel (Pivot Tables, VLOOKUP, reporting)
    Microsoft Office (Word, PowerPoint, Outlook)
    Data analysis and reporting
    Team supervision
    KPI monitoring and performance tracking
    Task delegation and workflow coordinat
    Recruitment and candidate screenin
    Interview scheduling and coordination
    Documentation and record keeping
    मल्टीटास्किंग
    समस्या समाधान कौशल
    संचार कौशल

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    रोजगार

    रोजगार
    पूर्णकालिक
    कार्य प्रारूप
    दूरस्थ कार्य
    कार्य अनुसूची
    5/2
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