रिज्यूमे देखें
ग्राहक सफलता प्रबंधक
700 $
साइप्रसनिकोसिया
पूर्णकालिकदूरस्थ कार्य
कार्य अनुभव
4 वर्ष 4 महीनों
हाल का कार्य स्थान
Artlogo.co
Customer success manager
4 वर्ष 4 महीनों
मेरे बारे में
मेरे बारे में
Customer Support Specialist with experience in fast-paced e-commerce environments, supporting end-to-end customer operations and ensuring high-quality service delivery. Skilled in Zendesk ticket management, Shopify order and account support, and Trello workflow optimization. Strong problem-solver with a focus on improving customer experience, reducing response time, and maintaining efficient cross-functional communication across multiple channels.
Affiliate में अनुभव
कोई डेटा नहीं
कार्य अनुभव4 वर्ष 4 महीनों
जनवरी 2022 - अप्रैल 2026
(4 वर्ष 4 महीनों)
Artlogo.co
Customer success manager
Managed customer inquiries and support tickets through Zendesk, ensuring timely and professional resolution across multiple channels (email, chat, and platform messages).
* Handled Shopify-related customer requests including order tracking, refunds, returns, and account issues.
* Coordinated workflows and task tracking using Trello to ensure smooth internal communication and efficient issue resolution.
* Maintained high customer satisfaction by providing clear communication and effective problem-solving in a fast-paced e-commerce environment.
* Collaborated with internal teams to escalate and resolve complex cases, improving overall response efficiency.
* Contributed to process improvements by identifying recurring customer issues and suggesting workflow optimizations.
कौशल
खरीदारी की आवश्यकता का निर्धारण
ग्राहक समर्थन
भाषा प्रवीणता
मध्यम अंग्रेज़ी
मातृभाषा रूसी
मातृभाषा अरबी
रोजगार
रोजगार
पूर्णकालिक
कार्य प्रारूप
दूरस्थ कार्य
कार्य अनुसूची
लचीला
स्थानांतरण
असंभव
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