बिजनेस विश्लेषक

    अनुबंधित
    सऊदी अरब
    रियाद
    पूर्णकालिक
    दूरस्थ कार्य
    कार्य अनुभव
    5 वर्ष 10 महीनों
    हाल का कार्य स्थान

    SUSHISAMBA

    Operation analyst
    2 वर्ष 10 महीनों

    मेरे बारे में

    मेरे बारे में
    Junior Business Analyst with 7+ years of experience analyzing and improving business processes in customer-facing operations. Experienced in gathering and structuring business requirements, identifying process gaps, and translating business needs into actionable improvements. Strong in stakeholder communication and cross-functional coordination. Focused on improving efficiency, service quality, and operational performance through structured analysis and data-driven insights.

    Affiliate में अनुभव

    कोई डेटा नहीं

    कार्य अनुभव
    5 वर्ष 10 महीनों

    जनवरी 2024 - तक वर्तमान
    (2 वर्ष 10 महीनों)
    SUSHISAMBA
    Operation analyst
    -Gathered and structured business requirements based on operational needs and customer feedback - Analyzed front- and back-of-house processes to identify inefficiencies and service gaps - Conducted root cause analysis of recurring operational issues and implemented process improvements - Translated business needs into documented workflows and standardized procedures - Collaborated with cross-functional teams to align requirements and improve process execution
    अप्रैल 2023 - जनवरी 2024
    (10 महीनों)
    Mandarin Oriental
    Guest Experience Manager
    - Analyzed end-to-end customer journey to identify gaps and improve service quality - Gathered and structured customer feedback into actionable business requirements - Developed SOPs to standardize processes and reduce service inconsistencies - Worked with multiple stakeholders to align business expectations and service delivery - Supported audit readiness by ensuring process clarity and consistency
    जनवरी 2021 - मार्च 2023
    (2 वर्ष 3 महीनों)
    Novikov International
    Floor Supervisor
    - Documented operational workflows during restaurant launch phase - Identified improvement opportunities through observation of customer behavior and team performance - Applied insights to optimize upselling strategies and improve revenue generation - Coordinated cross-functional teams to ensure smooth operational execution

    कौशल

    बाजार और भागीदारों का विश्लेषण
    योजना बनाना
    रिपोर्टिंग
    साक्षात्कार का आयोजन
    कर्मचारी प्रशिक्षण
    Atlassian Jira
    BPMN नोटेशन
    क्रमिक और मौखिक अनुवाद

    भाषा प्रवीणता

    पेशेवर अंग्रेज़ी
    उन्नत रूसी
    मातृभाषा किर्गिज़
    प्रारंभिक तुर्की

    रोजगार

    रोजगार
    पूर्णकालिक, आंशिक
    कार्य प्रारूप
    दूरस्थ कार्य
    कार्य अनुसूची
    लचीला, 5/2
    स्थानांतरण
    संभव
    यात्राएं
    यात्राएं संभव हैं