Senior Gerente de onboarding / gerente de adaptación del cliente

I am a passionate and results-driven learning and development professional with over 10 years of experience in education and corporate training. Currently, I serve as Head of the Training Center at AlmaTel Kazakhstan, where I design and lead strategic learning initiatives for over 100+ employees across technical and commercial departments. My expertise spans instructional design, adult learning, curriculum development, coaching, and team leadership. I hold a Master’s degree in Business Management from Shanxi University and a Bachelor’s degree in Linguistics. My international teaching background includes working in China, Kazakhstan, and online, delivering high-impact ESL and business English programs to both children and adults. I strongly believe that well-designed training can transform not only people but also the performance of entire organizations. I'm always open to professional connections, collaborations, and opportunities that support growth and development.