Gerente de éxito del cliente

    A convenir
    Uzbekistán
    Taskent
    Tiempo completo
    Trabajo remoto
    Experiencia laboral
    4 años 5 meses
    Último empleo

    Mandarin Oriental

    Reservation Agent
    4 años 5 meses

    Sobre ti

    Sobre ti
    Customer-centric professional with a strong international background, including nearly three years of experience delivering premium service at luxury properties in Dubai, UAE. Proven expertise in managing high-volume client inquiries, personalizing guest experiences, and resolving complex booking requests under pressure. Trilingual in English, Russian, and Uzbek, bringing a global perspective, exceptional telephone etiquette, and a dedicated team-first attitude to dynamic customer service teams.

    Experiencia en afiliación

    No hay datos disponibles

    Experiencia laboral
    4 años 5 meses

    Junio 2022 - hasta la actualidad
    (4 años 5 meses)
    Mandarin Oriental
    Reservation Agent
    Handled accommodation reservations efficiently via multiple channels. Assisted guests in selecting suitable options, managed bookings through the reservation system, and coordinated with internal departments to ensure seamless guest experiences.
    Junio 2025 - hasta la actualidad
    (1 año 5 meses)
    Dynino
    Sales Agent/Travel Consultant
    Assisted customers with booking flights, hotels, and travel packages. Provided travel advice based on their needs. Handled changes, cancellations, and refunds efficiently. Used booking systems to check availability and prices. Responded to customer inquiries through phone, email, and chat.

    Habilidades

    Comunicación con clientes
    Atención al cliente
    Microsoft Office

    Dominio de idiomas

    No hay datos disponibles

    Tipo de empleo

    Tipo de empleo
    Tiempo completo, Tiempo parcial
    Formato de trabajo
    Trabajo remoto
    Horario de trabajo
    Flexible
    Reubicación
    No posible
    Viajes de trabajo
    Viajes no posibles