Product Manager

Led the development and growth of an educational platform, focusing on revenue growth, product portfolio expansion, operational efficiency, and team performance. Doubled the scale of the business within one year without additional investment. Grew annual revenue to over RUB 70M by focusing on high-performing products, restructuring marketing and sales operations, and automating business processes. Managed a cross-functional team of 45 people. Increased new content production 2.5x, reaching 50 hours per quarter while maintaining a customer satisfaction score (CSAT) of 91%. Expanded the customer base by 50% by redesigning the lead generation and webinar-to-sales funnel and launching 5+ new product lines. Achieved 3x year-over-year revenue growth in Q1 2026, reaching RUB 27.9M while maintaining profitability of approximately RUB 1.7M.

Managed the development of Science and Soft Skills educational product portfolios across B2C and B2B segments. Product strategy and business growth Developed two business directions, managing a portfolio of 40+ courses with an NPS of 85% and a CSAT of 91%. Doubled the average transaction value within the portfolio and improved the conversion rate by 5% in the projects managed during the later stages of my tenure. Increased the number of customer ratings 15x by implementing a new program evaluation system. Reduced course development costs by 50%, bringing preparation time down to approximately 20 working hours per instructor through standardized processes and reusable templates. Product development and delivery Developed and launched approximately 200 educational products for B2B clients and 40+ courses for B2C audiences across multiple formats. Supported the successful delivery of recurring programs, including 20+ cohorts of a public speaking course over three years. Improved cross-functional project delivery by introducing standardized workflows in Asana and a structured approach to managing unexpected changes. Team development and client delivery Increased course development capacity 5x by recruiting and training three instructional designers, an analyst, and an HR specialist. Enabled new team members to manage projects independently within approximately four months. Personally delivered 80+ corporate training sessions focused on hard and soft skills development.

Contributed to educational product development and facilitator training for major corporate and educational organizations. Contributed to the development of two financial literacy games for children. Trained 15 specialists to work with a digital competency model, including learning activity analysis and competency assessment. Participated in the selection, assessment, and training of 20 facilitators for career guidance games.

School 554; Noosphere Borovsk School Designed learning programs and delivered classroom instruction. Supported student development and managed classroom activities.