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Middle Automation Engineer
3500 $
Russia
FullRemote
Work experience
2 years 5 months
Last work experience
2captcha / SolveCaptcha
AI / Support Ops Automation Engineer
1 year 3 months
About
About
GTM / AI Automation Engineer с опытом создания production-систем на стыке Python/Node.js, LLM и revenue operations. Строю end-to-end автоматизации: lead sourcing и enrichment, CRM sync, multi-channel outreach, reply classification, sales handoff, RAG и AI agents, monitoring и recovery.
Production stack: Python, FastAPI, Node.js, REST API, webhooks, PostgreSQL/SQLite, Docker/Linux, n8n, Playwright, OpenAI/Claude API, MCP, Telegram Bot API, Google Sheets API, CRM integrations. Умею не только собрать workflow, но и довести его до устойчивой эксплуатации: idempotency, retries, deduplication, logging, healthchecks, alerts и human-in-the-loop.
За последние проекты построил NDA-safe leadgen/outbound infrastructure для iGaming и B2B: 50 email inboxes, 10 Telegram accounts, 5 LinkedIn profiles, enrichment/QA/scoring pipeline и автоматический routing ответов. Отдельно разрабатывал AI support automation, reporting layer на десятках тысяч диалогов и activation campaigns по базе 200k+ контактов.
Ищу удалённую роль AI Automation / Applied AI / GTM Engineering / Leadgen Automation без классического closing и account management. Готов обсуждать full-time, part-time или project format. Давайте обсудим?
Affiliate experience
Gambling
Betting
Gaming
Email Newsletters
Tier-1
Tier-2
Tier-3
Work experience2 years 5 months
May 2025 - July 2026
(1 year 3 months)
2captcha / SolveCaptcha
AI / Support Ops Automation Engineer
Построил production support automation на Python/FastAPI, SQLite и systemd: Respond.io, FreeScout, Google Sheets, Telegram, WhatsApp, web chat и telephony integrations.
Настроил AI agents и routing по ролям, темам и типам обращений с fallback/recovery и handoff в живую поддержку. Добавил gating/precheck, снизив daily new contacts примерно с 350 до 70-85 в cost-control кейсе.
Запустил reporting layer для CEO / Head of Support: source/channel/mailbox/agent attribution, SLA, response time, first reply и динамика тем на десятках тысяч диалогов.
Собрал activation outbound по базе 200k+ contacts: segmentation, scoring, suppression, send limits, AI-drafted variants, quality gates, reply/bounce polling и Telegram alerts. Paid users и API senders выросли на 36%.
Отвечал за production reliability: healthchecks, cooldown alerts, SQLite backups, incident response и webhook recoverys.
March 2024 - to date
(2 years 5 months)
Company under NDA
GTM Engineer / AI Automation Engineer
Построил с нуля server-side leadgen и outbound engine для iGaming: ICP sourcing, exact-person enrichment, deduplication, QA gates, scoring, CRM sync, multi-channel outreach и sales handoff.
Развернул production-контур на 50 email inboxes, 10 Telegram accounts и 5 LinkedIn profiles; настроил deliverability-safe лимиты, rotation, warmup, reply monitoring и стабильные трёхзначные суточные отправки без SMTP rejects.
Разработал AI/agent workflows для reply classification, follow-up logic и routing: OpenAI/Claude API, MCP, Node.js, Python/FastAPI, n8n, Playwright, IMAP/SMTP, Google Sheets и CRM API.
Собрал monitoring и recovery: healthchecks, alerts, retries, idempotency, deduplication, structured logs и human-in-the-loop для критических действий.
Запустил CRM-first прототип private iGaming deal room / marketplace с Offer ID, карточками сделок, qualification flow и routing интереса обратно в CRM.
Skills
Python
FastAPI
Node.js
n8n
AI Agents
LLM
RAG
MCP
REST API
Webhooks
PostgreSQL
Playwright
CRM
Lead Generation
GTM Automation
Language proficiency
Advanced English
Native Russian
Employment
Employment
Full, Part-time, Project-based
Work format
Remote
Work schedule
Flexible, 5/2
Relocation
Not possible
Business trips
Business trips possible