Middle Бизнес ассистент в Белград | Резюме фахівців digital, маркетингу та affiliate на arbihunter.com

Middle Бизнес ассистент

1500
Сербiя
Белград
Повна
Віддалена робота
Досвід роботи
5 років 3 місяці
Останнє місце роботи

Raevo Golf and Country Club

Supervisor
1 рік 9 місяців

Про себе

Про себе
I am a dedicated and highly motivated professional with over 7 years of experience in delivering exceptional service within luxury environments, including premium restaurants, hotels, business aviation, and civil aviation. My background has equipped me with outstanding leadership abilities, enabling me to effectively manage and motivate teams of 10 or more staff, ensuring seamless operations and outstanding guest experiences. With a keen eye for detail and a strategic mindset, I excel at planning, organizing, and executing complex events and daily workflows, always striving for excellence and efficiency. I possess strong communication skills, fluency in multiple languages, and a refined client-centric approach that allows me to build lasting relationships with VIP clients and stakeholders. Dynamic and highly organized senior service professional with over 7 years of extensive experience in the luxury segment, including premium restaurants, hotels, business aviation, and civil aviation. Proven track record in leading high-performance teams of 10+ staff, orchestrating exclusive events, and delivering exceptional VIP customer service. Adept at streamlining operations, optimizing efficiency, and maintaining meticulous documentation. Recognized for exceptional planning, task coordination, and problem-solving skills, with a strong ability to work under pressure in fast-paced environments. Possessing hands-on experience in client onboarding, feedback analysis, and cross-functional collaboration, I am eager to leverage my skills as a Business Assistant, Personal Assistant Manager, Operations Manager, or Client Success Specialist within the luxury and premium service sectors. My goal is to contribute to organizational excellence and elevate client satisfaction through proactive support, strategic planning, and impeccable service delivery. My expertise extends to staff training and development, conflict resolution, and process optimization, which collectively contribute to continuous service improvement. I am proficient in analyzing customer feedback to identify opportunities for enhancement, maintaining meticulous documentation, and working collaboratively with cross-functional teams to achieve operational goals. Highly adaptable and solution-oriented, I am adept at managing multiple tasks under pressure while maintaining a professional demeanor. My passion for delivering personalized, high-quality service, combined with my organizational and problem-solving skills, makes me an ideal candidate for roles such as Business Assistant, Personal Assistant, or Operations Manager in the luxury segment. I am eager to bring my proactive approach, attention to detail, and commitment to excellence to a forward-thinking organization.

Досвід в Affiliate

Дані відсутні

Досвід роботи
5 років 3 місяці

Червень 2023 - Лютий 2025
(1 рік 9 місяців)
Raevo Golf and Country Club
Supervisor
- Delivered personalized high-quality guest service, ensuring strict compliance with luxury standards. - Managed club house staff, overseeing daily operations, team performance, and service quality. - Coordinated and organized exclusive events, including golf tournaments and private functions, ensuring seamless execution. - Led staff training initiatives, crafted training materials, and motivated team members to uphold service excellence. - Resolved conflicts promptly, maintaining a harmonious environment for staff and guests. - Managed relationships with suppliers and vendors to ensure timely delivery of quality goods and services. - Analyzed customer feedback for continuous improvement and tailored service strategies accordingly. - Developed employee work schedules and training plans aligned with operational needs. - Maintained financial discipline by monitoring budgets and controlling operational costs
Квітень 2018 - Квітень 2021
(3 роки 1 місяць)
Aeroflot Russian Airlines
Sales Agent
- Ensured passenger safety and comfort during flights by adhering to strict safety protocols. - Delivered high-level customer service, addressing passenger needs and resolving issues efficiently. - Conducted first aid and emergency procedures, demonstrating calm and professional response in stressful situations. - Maintained cabin cleanliness and order, collaborating effectively with crew members. - Ensured compliance with aviation regulations, contributing to smooth flight operations. - Managed conflict resolution and provided support to passengers, enhancing overall flight experience. Freelance Private Aviation Consultant - Provided tailored services for high-net-worth clients, coordinating private jet charters, hospitality arrangements, and personalized travel plans. - Managed client onboarding, ensuring seamless communication and service customization to meet VIP expectations.
Січень 2018 - Червень 2021
(3 роки 6 місяців)
Freelance Private
Aviation Consultant
- Provided tailored services for high-net-worth clients, coordinating private jet charters, hospitality arrangements, and personalized travel plans. - Managed client onboarding, ensuring seamless communication and service customization to meet VIP expectations.

Навички

Аналiз ринку та партнерiв
Партнерськi програми
Планування
Звiтнiсть
Участь у профiльних конференцiях
Робота з партнерами
Управлiння командою
Стiйкiсть до стресу.
Лiдерськi якостi
Менторство

Володіння мовами

Професiйний Англiйська
Початковий Сербська

Зайнятість

Зайнятість
Повна
Формат роботи
Віддалена робота, Гібрид, Офіс
Графік роботи
Гнучкий, Змінний, 5/2
Переїзд
Можливий
Відрядження
Відрядження можливі