Операционный директор / COO

NDA Company: A holding company in SaaS, Digital and B2B sectors with $14M annual revenue and 300+ employees · Oversaw Sales, IT, HR, AI and Retention departments (200+ team members) · Led business restructuring into two independent units, increasing MRR by 40% (to $1.2M) · Introduced regular strategic sessions and cross-functional alignment · Built a unified operational framework across three business divisions · Optimized payroll and OPEX via AI automation (-18% cost reduction) · Supervised the development of an AI solution later launched as a B2B product

Product Lab: SaaS platform for marketplace analytics. Serving clients in 10 countries. 60+ employees. · Scaled the team from 14 to 64 people by systematizing processes and optimizing product growth · Scaled a SaaS platform from MVP to $500K ARR (10x growth) · Expanded the active user base to 5,000 (10x growth) · Integrated cryptocurrency payments (-15% processing cost) · Increased customer LTV by 35% through AI features and analytics

LifeGroup: An E-commerce and B2B company with $15M annual revenue and 100+ employees · Scaled the team from 5 to 59 people · Expanded the customer base by 15% by opening new regions · Turned one of the loss-making regions into a top-3 performer through negotiation and process revamp · Designed a new training and motivation system (+300% revenue growth) · Implemented Power BI for real-time decision making (+20% profit)