Senior Affiliate-менеджер в Брянск - договорная зарплата | ArbiHunter
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Senior Affiliate-менеджер

Договорной
Россия
Брянск
Полная
Удаленная работа
Опыт работы
4 года 7 месяцев
Последнее место работы

Dolphin

Customer support manager
1 год 3 месяца

О себе

О себе
Hello, my name is Marcos, I'm Brazilian, I'm 25 years old, I speak English, Portuguese, Spanish, fluently, and Russian B2 I have over three years of experience as a Sales Manager/Affiliate Manager, in various niches such as Cryptocurrencies, Gambling, VPN, Software and Online Schools. I have experience approaching the client with sales funnels and ready-mades through chat, email, social media pages, etc., as well as video call meetings, Additionally, I have experience as a customer support in casinos and at Slotman, Voodoo, 1Win, and Dolphin.

Опыт в Affiliate

Crypto
Gambling
Betting
Gaming
Search
Meta (Facebook)
Google Context
TikTok
Email-рассылки
MyTarget
Яндекс Директ
Influence
X (Twitter)

Опыт работы
4 года 7 месяцев

Февраль 2023 - Апрель 2024
(1 год 3 месяца)
Dolphin
Customer support manager
Assist customers through messaging, email platforms, and calls. ● Cultivate and maintain client relationships, creating plans to boost satisfaction and retain customers. ● Leverage customer management software and spreadsheet tools. ● Design initiatives to enhance user experiences. ● Partner with other teams and companies to ensure consistency. ● In-depth knowledge of client support techniques and standards. ● Proven ability to organize tasks and resolve issues efficiently.
Февраль 2022 - Январь 2023
(1 год)
Deeplay
Sales manager
Observed customers and listened closely to questions to ascertain best options and made recommendations accordingly. ● Answering clients questions concerned about their profile. ● Providing answers and working effectively as a team, resisting stress and having flexibility. ● Respecting roles and having responsibilities in the enterprise, providing excellent service to everybody at all time; behaving professionally as a brand representative. ● Easily communicate with contacts in countries, using language skills.
Август 2020 - Август 2022
(2 года 1 месяц)
Gasallin
Sales Manager
My job was to search for clients and partners through Facebook, Reddit, WhatsApp groups, Instagram chats and pages, comments on channels, and video call meetings. to close deals with influencers, etc., I worked withs and sales funnels
Апрель 2024 - Февраль 2025
(11 месяцев)
1Win
Customer support agent
Provide support through chat and email. ● Manage client relationships and design strategies to enhance customer loyalty and satisfaction. ● Utilize CRM systems, Excel. ● Develop strategies to improve customer experience. ●Track customer satisfaction and recommend areas for improvement. ● Collaborate with marketing and sales teams to ensure consistency across the company. ● Thorough understanding of customer service principles and best practices. ● Excellent organizational and problem-solving abilities.

Навыки

Поддержка и консультирование вебмастеров
Поиск новых вебмастеров
Ведение партнеров
Партнерские программы
Разработка промоакций
Анализ рынка и партнёров
Отчетность

Владение языками

Профессиональный Английский
Профессиональный Испанский
Родной Португальский
Средний Русский

Занятость

Занятость
Полная, Частичная
Формат работы
Удаленная работа
График работы
Гибкий, Сменный, 5/2
Переезд
Невозможен
Командировки
Командировки возможны