Chief Sales Officer (CSO) / Chief Commercial Officer (CCO) - salary 4000 $ | ArbiHunter

Chief Sales Officer (CSO) / Chief Commercial Officer (CCO)

4000 $
Full
Remote
Work experience
16 years 7 months
Last work experience

Uplify

Global Account Director
1 year 5 months

About

About

Более 16 лет в digital сфере:

Более 5 лет на позиции global account Director  и client service director в международных кампаниях

Построение, развитие и управление командой аккаунтов

Upsale ключевых клиентов ( рост среднего чека более чем в 1,5 2 раза, рекуррентность продаж, высокий клиентский сервис NPS - 8-9)

Формирование базы знаний как внутри команды/ компании так и во вне ( кейсы, статьи, исследования)

Выполнение поставленных KPI - достижение количественных методик и качественных ( выполнение плана на отдел, запуск новых продуктов и проектов)

Выстраивание процессов внутри отделов и обеспечение высокого уровня работы

Опыт работы на международном рынке APAC , LatAm, US.

Возможность привести сильную команду аккаунтов.

Affiliate experience

No data available

Work experience
16 years 7 months

September 2023 - January 2025
(1 year 5 months)
Uplify
Global Account Director
Sales support, upsell: 1. Upsale- proactively offer company products to current customers coming from newbiz, reactivate customer pool, develop within strategy. 2. Sales support and “presale : assistance in preparation of complex presentation materials for participation in large deals and tenders. 3. Client and Agency Strategy: support the Commercial Director in developing and implementing the strategy for key clients, agencies and groups. Knowledge Management 1. Knowledge and Management: collection, analytics, maintenance and shearing of best practices in different markets (EMEA, LATAM, APAC) of the company's presence, presentation of a portfolio of cases for the markets. 2. Cross-functional coordination: ensuring effective collaboration with company departments to achieve account metrics: marketing, sales, product teams. 3. Case-study and post-campaign: Maintaining up-to-date case-study materials, preparing post-campaign and research findings for clients. Campaign Implementation 1. Campaign execution: preparing, commissioning, implementing, achieving agreed metrics on campaigns with clients. 2. Analysis and Optimization: evaluating the effectiveness of advertising campaigns, recommending mechanics and optimization to achieve better results. 3. NPS: responsible for developing and maintaining long-term relationships with key accounts, ensuring their satisfaction, loyalty and NPS at 9 and 10. Reporting 1. Contract Portfolio: a systematic approach to contract portfolio management - agency groups, deals and terms, direct clients and talent agencies. Knowledge, document retention, control of activation and closing documents. 2. Reporting and Presenting Results: preparing reports on campaign results, presenting data and analytics for product improvements. 3. Finance: maintaining the finance department, updating campaign roster. Accounts receivable control. Team 1. Team Development: building, managing and mentoring a professional team, providing tools, skills and motivation to achieve goals. Promoting a culture of accountability and commitment to a shared outcome. 2. Systematic: Conversion-based sales approach. Funnel stages, meetings, proactive proposal, converting to repeat placements. 3. Cross-functional collaboration: close contact with other product, marketing and operations teams.
July 2019 - May 2023
(3 years 11 months)
Sizmek by Amazon
Client Service Director
- Team management manager account A team of 15 people - Control of tasks realization on all products of the company - Communication with clients\agency. For example: Global Clients: JLR, Unilever, Volkswagen Group, SPS, Pfizer Local Clients: Telecom (Rostelecom, MTS), Auto ( Avtovaz). Finance (Alfabank) Agency: OMD Group, Group M, Vivaki Group, ADV Group, Dentsu Aegis Network, PHD Local Agency: Nectarin, Media Plus. - Developing a customer relationship strategy - Commercial proposals (budgets are confidential - Control of documentary support of transactions (legal, financial, project documents) - Monitoring the timeliness of presentations and project completion reports - Development and implementation of new business processes - Customer service provisioning My supervisor is the General manager (CEO)
January 2019 - July 2019
(7 months)
Advark Programmatic platform
COO
- Audit, business process development, business process optimization - Building the structure of the company's departments and their interaction to increase profits from both direct sales and affiliate programs. Near 20 people in a team : 1) 6 sales managers 2) 4 account managers 3) 4 traffic managers 4) pr – manager 5) 2 office managers - Management, organization of effective work and coordination of all structural departments of the company: sales\accounting\traffic\, etc. - Direct interaction with the product director for solving current tasks and planning new tasks for the technology in order to increase the company profits. - Preparation of necessary executive and management documentation for project implementation (sales and partner programs of the company) - Launch and control of new products, services and maintenance of existing tasks - Participation in preparation of the sales plan, financial indicators, market positioning of the company - Ensuring the achievement of strategic and operational objectives of the company - Reporting on the company's activity and its key indicators - Participate in planning and monitoring marketing\pr activity - Monthly and daily reporting for all commercial departments - Direct sales: maintenance of annual sales plan (Clients) For example: Local Clients: Gazprombank, Yota, Megafon, Farma ( Farmstandart, UPSA, OTCFarm), EMG, and other Average deal budget from $5000-$10000 - Organization of works and effective work of structural divisions of commercial department - Adoption of measures to improve the efficiency of the company's commercial department. - Management of the company's structural units through subordinate heads of these units - Participation in the development of the company's strategies together with the Commercial Director - Development, implementation and improvement of company management methods - Team creation from scratch - Control over compliance with production and labor discipline, assistance in developing initiative, labor motivation and activity of the company's employees My supervisor was the General manager (CEO)
October 2018 - December 2018
(3 months)
Advark Programmatic platform
Sales Director
Sales Director - Interaction with advertising agencies and clients - Implementation of personal sales plan and sales team plan - Participation in development of price policy, discounts. - Collection of information and identification of possible clients for the company in the market. - Creating a strategic approach to each client and communicating it to managers - Сommercial proposals, media planning - Maintaining customer service at a high level - Control and management of document flow with clients - Control of receivables - Performance of KPI and other tasks from management - Interaction with other departments of the company on commercial tasks My supervisor was the Commercial Director
April 2014 - October 2018
(4 years 7 months)
EMG
Head of Sales
- Selection, training and development of group managers; Management of the team of 8 people: 1) 4 sales managers 2) 2 account managers 3) 2 traffic managers - Development of commercial offers and cross-media projects; - Conducting current work with direct clients and advertising agencies; For example: Clients: Asus, Google, Colins Jeans, Guerlain, Fererro, Alfabank, Pirelli, Ostin, Coral Travel, Kaspersky, Invitro, Mostourflot, Stada, Puma, BP. Agency: OMD Group, Dentsu Aegies Network, MGCom, BBDO - Presentations, meetings; - Control of commercial proposals, conducting advertising campaigns, evaluation of results, preparation of reports; Formats: Digital audio, Special projects, Banners. Budgets: $3000-$15000 -Development of partnership relations; -Participation in business events; -Implementation of the sales plan; -Development of new advertising formats and their implementation; Maintaining and planning the annual plan. -Released new product (digital audio) My supervisor was the Commercial Director.
June 2013 - April 2014
(11 months)
EMG
Senior sales manager
-Development of commercial offers and cross-media projects' execution of contracts and ongoing work with direct clients and advertising agencies; - Presentations, meetings; - Preparation and coordination of media plans; - Control of commercial proposals, conducting advertising campaigns, evaluation of results, preparation of reports - Participation in business events Implementation of the sales plan; My supervisor was the Head of Sales.
March 2009 - June 2013
(4 years 4 months)
Finmedia ( www.e-xecutive.ru)
Senior sales manager
Senior Sales Manager -- Searching for new clients, leading clients; - Development of commercial offers' execution of contracts and ongoing work with direct clients and advertising agencies; - Presentations, meetings; - Control of commercial proposals, conducting advertising campaigns, evaluation of results, preparation of reports; Formats: Special projects, Banners. Budgets: $1000-$7000 - Creation and implementation of special projects and sections; Participation in business events - Implementation of the sales plan; - Development of partnership relations;
April 2008 - February 2009
(11 months)
Profmedia ( B2B Media)
Sales manager
Searching for new clients, leading clients; - Ppresentations, meetings; - Identification of client goals, preparation and coordination of media plans; - Control of commercial offers, conducting advertising campaigns, evaluation of results, preparation of reports;

Skills

Fraud monitoring
Affiliate Programs
Planning
Reporting
Writing advertising articles
Analytical Thinking
Data Collection and Analysis
Working with Large Amounts of Data
Conducting interviews
Negotiation skills
Time Management
Statistical Data Analysis
Teamwork
Market Research
Management of advertising campaigns
Efficiency analysis
Media planning
Google Analytics
Google Analytics
Yandex Metrica
Google Ads
Web analytics
Working with analytics systems
Campaign Launch
Campaign Optimization
Ad Setup
Google Tag Manager
Analytics
Ability to structure
Results analysis
A/B testing
CRM systems
Tableau
Monitoring effectiveness
Attracting new clients
Increasing the average order value
Revenue growth
Increased advertising ROI
Sales growth
Setting up analytics
Advertising budget optimization
Finding effective solutions
Lead Generation
RTB
Programmatic
Advertising Campaign Performance Analysis
Team Management
Market Analysis
Performance Evaluation
Partner Acquisition
KPI System Implementation
Comprehensive Research
Negotiation Skills
Sales forecasts
Analyzing large amounts of information
Building effective communication strategies
Sales analytics
ROI Calculation
LTV Calculation
Pricing
Working with large amounts of information
Working with the KPI system
Analyzing the Effectiveness of Integrations
Forecasting
Working with bloggers
Company launch
Performance Tracking
Analytics
Advertising Campaign Analysis
Advertising Campaign Optimization
Operational Management
Contract negotiation
Communication with clients
Communication with suppliers
Identification of Existing Problems
B2B Sales
Sales Planning
Developing Key Accounts
Maintaining quality control of work processes
Employee motivation
Project allocation among team members
Financial Reporting
Microsoft Outlook
Google Sheets
SQL
Atlassian Jira
Canvas
Jira
AppsFlyer

Language proficiency

Advanced English
Native Russian

Employment

Employment
Full
Work format
Remote
Work schedule
Relocation
Possible
Business trips
Business trips possible