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Senior Affiliate Manager
Negotiable
AngolaLuanda
FullRemote
Work experience
5 years 4 months
Last work experience
William Hill
Email Contact Specialist, Affiliate Manager and Customer Support Specialist
5 years 4 months
About
About
Motivated and detail-oriented professional with experience in managing client relationships, affiliate programs, and high-volume email communications. Skilled in identifying VIP clients, providing personalized support, negotiating partnerships, and optimizing campaigns to drive engagement and growth. Strong communication skills, goal-oriented mindset, and a proactive approach to problem solving.
Affiliate experience
Betting
E-commerce
Gaming
Gambling
Crypto
Binary Options
Dating
Email Newsletters
Influencer Marketing
SMS Marketing
In App
Google UAC
Google Context
Meta (Facebook)
Yandex Direct
X (Twitter)
Native Ads Networks
Tier-1
Tier-2
Tier-3
Work experience5 years 4 months
January 2021 - to date
(5 years 4 months)
William Hill
Email Contact Specialist, Affiliate Manager and Customer Support Specialist
Responsibilities:
-Managed daily email communication with clients and partners in a fast-paced environment.
-Identified and supported VIP clients with personalized offers and service.
-Built and maintained long-term relationships with affiliates and business partners.
Explained products, promotions, and wagering rules clearly to improve client experience.
-Monitored and optimized affiliate performance to increase engagement and revenue.
-Tracked and analyzed KPIs to support business growth and marketing strategies.
Collaborated with internal teams to solve client issues and align marketing goals.
Achievements:
-Increased affiliate engagement and retention through targeted communication strategies.
-Boosted client satisfaction scores by delivering quick and accurate support.
-Successfully grew the affiliate network by maintaining strong partnerships.
-Recognized for excellent communication and problem-solving skills.
-Contributed to revenue growth by identifying high-value clients and providing tailored solutions.
Skills
Searching for new webmasters
Support and consulting for webmasters
Market and partner analysis
Traffic verification from webmasters
Affiliate Programs
Developing a partner marketing strategy
Product selection for promotion
Developing promotional campaigns
Planning
Participation in industry conferences
Affise
Partner management
Revenue Share
Language proficiency
Advanced English
Professional French
Native Portuguese
Employment
Employment
Full, Part-time, Project-based
Work format
Remote
Work schedule
Flexible, Shift
Relocation
Possible
Business trips
Business trips possible