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Senior Affiliate Marketing Manager
Negotiable
Russia
Bryansk
Full
Remote
Work experience
4 years 7 months
Last work experience
Dolphin
Customer support manager
1 year 2 months
About
Birth date
About
Hello, my name is Marcos, I'm Brazilian, I'm 25 years old, I speak English, Portuguese, Spanish, fluently, and Russian B2 I have over three years of experience as a Sales Manager/Affiliate Manager, in various niches such as Cryptocurrencies, Gambling, VPN, Software and Online Schools. I have experience approaching the client with sales funnels and ready-mades through chat, email, social media pages, etc., as well as video call meetings,
Additionally, I have experience as a customer support in casinos and at Slotman, Voodoo, 1Win, and Dolphin.
Affiliate experience
Crypto
Gambling
Betting
Gaming
Search
Email Traffic
X (Twitter)
Influence
TikTok
MyTarget
Meta (Facebook)
Google Context
Yandex.Direct
Work experience4 years 7 months
February 2023 - April 2024
(1 year 2 months)
Dolphin
Customer support manager
Assist customers through messaging, email platforms, and calls.
● Cultivate and maintain client relationships, creating plans to boost satisfaction and
retain customers.
● Leverage customer management software and spreadsheet tools.
● Design initiatives to enhance user experiences.
● Partner with other teams and companies to ensure consistency.
● In-depth knowledge of client support techniques and standards.
● Proven ability to organize tasks and resolve issues efficiently.
February 2022 - January 2023
(11 months)
Deeplay
Sales manager
Observed customers and listened closely to questions to ascertain best options and
made recommendations accordingly.
● Answering clients questions concerned about their profile.
● Providing answers and working effectively as a team, resisting stress and having
flexibility.
● Respecting roles and having responsibilities in the enterprise, providing excellent
service to everybody at all time; behaving professionally as a brand representative.
● Easily communicate with contacts in countries, using language skills.
August 2020 - August 2022
(2 years)
Gasallin
Sales Manager
My job was to search for clients and partners through Facebook, Reddit, WhatsApp groups, Instagram chats and pages, comments on channels, and video call meetings. to close deals with influencers, etc., I worked withs and sales funnels
April 2024 - February 2025
(10 months)
1Win
Customer support agent
Provide support through chat and email.
● Manage client relationships and design strategies to enhance customer loyalty and
satisfaction.
● Utilize CRM systems, Excel.
● Develop strategies to improve customer experience.
●Track customer satisfaction and recommend areas for improvement.
● Collaborate with marketing and sales teams to ensure consistency across the
company.
● Thorough understanding of customer service principles and best practices.
● Excellent organizational and problem-solving abilities.
Skills
Поиск новых вебмастеров
Поддержка и консультирование вебмастеров
Анализ рынка и партнёров
Партнерские программы
Разработка промоакций
Отчетность
Ведение партнеров
Language proficiency
Proficient English
Proficient Spanish
Intermediate Russian
Native Portuguese
Employment
Employment
Full, Part-time
Work format
Remote
Work schedule
Flexible, Shift, 5/2
Relocation
Not possible
Business trips
Business trips possible