Junior Recruiter

Assist in recruitment processes (posting jobs, screening resumes, scheduling interviews) Maintain employee records and update HR databases Support onboarding and offboarding processes Help organize training sessions and HR events Ensure HR policies and procedures are followed Assist with employee relations and internal communication Prepare HR documents and reports

Personalized Support for VIP Clients: Provide tailored, one-on-one assistance to high-value customers. Respond promptly via all communication channels (email, phone, messengers, etc.). Prioritize and resolve issues efficiently and discreetly. Client Relationship Management & Loyalty: Build long-term, trust-based relationships with VIP clients. Offer exclusive deals, benefits, and personalized offers. Keep clients informed about new features, promotions, and services. Cross-Department Collaboration: Work closely with technical support, payments, legal, and other internal teams. Escalate complex cases and ensure quick resolution. Act as the voice of the VIP client within the company. Monitoring, Analytics & Reporting: Track key KPIs such as LTV, churn rate, satisfaction score, etc. Prepare regular reports on VIP client activity and satisfaction. Identify potential VIP clients through behavior and data analysis. Retention Strategy & Improvement: Provide feedback and suggestions to improve the VIP experience. Help implement new tools and practices to boost engagement and retention

- Oversee the development and implementation of the company's affiliate marketing strategy to drive new customer acquisition and revenue growth. - Manage a team of affiliate managers responsible for recruiting, onboarding, and supporting a network of affiliate partners. - Negotiate and manage affiliate agreements, ensuring mutually beneficial terms and alignment with the company's goals.- Analyze affiliate performance data, identify trends and opportunities, and optimize the affiliate program accordingly. - Foster strong relationships with key affiliate partners, understanding their needs and proactively providing support to drive successful campaigns. - Continuously research the affiliate landscape, monitor competitor activities, and implement innovative strategies to stay ahead of the curve. - Collaborate with the marketing, product, and business development teams to align the affiliate program with the overall marketing and growth initiatives. - Develop and track KPIs to measure the success of the affiliate program, report on performance, and make data-driven recommendations for improvement. - Stay up-to-date with industry regulations, best practices, and emerging technologies to ensure the affiliate program remains compliant and competitive.

1. Providing professional and high-quality support to clients, answering their questions and solving their problems. 2. Establishing and maintaining long-term relationships with clients, ensuring a high level of satisfaction with the company's services. 3. Analyzing and assessing client needs, offering relevant products and services. 4. Informing clients about new products, promotions, and special offers. 5. Organizing and hosting events for clients, such as seminars or webinars. 6. Collaborating closely with other company departments, such as sales or marketing, to ensure the best customer experience. 7. Regularly updating the client database and documentation of interactions. 8. Monitoring and analyzing the quantity and quality of served clients/visitors

1. Providing professional and high-quality support to clients, answering their questions and solving their problems. 2. Establishing and maintaining long-term relationships with clients, ensuring a high degree of their satisfaction with the company's services. 3. Analyzing and assessing client needs, offering relevant products and services. 4. Informing clients about new products, promotions, and special offers. 5. Organizing and hosting events for clients, such as seminars or webinars. 6. Working closely with other company departments, such as sales or marketing, to ensure the best customer experience. 7. Daily updating of the client database and documentation of interactions with them. 8. Monitoring and analyzing client feedback, proposing improvements and initiating changes in the company's operations to enhance the level of service. 9. Overseeing the quality of consultations provided by new employees. 10. Handling inquiries through the chat platform. 11. Providing high-quality responses to email inquiries.

1. Recruitment and Hiring Developing and posting job vacancies Conducting interviews and evaluating candidates Organizing onboarding for new employees 2. HR Documentation Management Maintaining employee personnel files Preparing employment contracts, orders, and certificates Ensuring compliance with labor legislation 3. Onboarding and Employee Training Organizing introductory training for new employees Assessing training needs Conducting or organizing training sessions and seminars 4. Performance Evaluation and Employee Development Conducting performance appraisals (e.g., KPI, 360° feedback) Developing career growth plans Motivating and retaining employees

1. Receiving and processing incoming calls, emails, or online requests from clients. 2. Providing clients with information about the company's products or services. 3. Assisting clients in resolving their problems and questions related to the use of products or services. 4. Registering and tracking all client requests in the request management system. 5. Escalating complex or technical questions from clients to a higher level of support if more expertise is required. 6. Monitoring and prioritizing all open client requests to ensure their timely resolution. 7. Supporting clients in the process of installing and configuring products or services. 8. Providing assistance to clients in the process of learning to use the provided products or services. 9. Recording and documenting client inquiries for subsequent analysis and improvement of support processes. 10. Supporting and adhering to SLAs (Service Level Agreements), in other words, maintaining the established time frames for resolving client requests. 11. Maintaining all necessary reports and logs in accordance with the company's internal procedures. 12. Participating in internal training and workshops to improve knowledge about the company's products and services and enhance customer service skills. 13. Participating in the process of client feedback and making suggestions for improving support processes. 14. Complying with all company policies and procedures, including the privacy policy and the processing of client personal data. 15. Supporting the support team in performing other tasks related to customer service, if necessary. 16. Monitoring the quality of customer service. 17. Providing reporting at the end of the month.

1. Conducting an audit: examine and evaluate the financial data and reports, as well as the internal processes and control systems of the enterprise. 2. Identifying financial risks and violations: analyze the financial statements to identify possible risks and violations, such as unreliable information, accounting errors, falsifications, and irregularities in reporting. 3. Developing recommendations for improvement: provide recommendations and advice for improving the management system, internal processes and controls, as well as preventing possible risks and violations. 4. Providing audit reports: prepare and provide an audit report that describes the work performed, the identified risks and violations, as well as recommendations for improvement. 5. Collaborating with the client: establish a trusting relationship with the client and cooperate with them during the audit process, discuss the results and recommendations, and assist in resolving the identified problems. 6. Compliance with professional standards: adhere to professional standards and ethical principles, maintain the confidentiality of information, and do everything possible to achieve independence and objectivity in the audit process.

1. Content writing: creating texts of various kinds, including articles, blogs, press releases, advertising copy, product and service deions, videos, and much more. Ability to research and understand the topic, adapt the style and language to the target audience, and ensure high quality and proper use of grammar and punctuation. 2. Editing and proofreading: performing the functions of an editor and proofreader, checking and correcting errors in grammar, style, spelling, and punctuation. Reworking the text if necessary. 3. Content research and planning: conducting research on specific topics to obtain reliable and up-to-date data. Planning content in accordance with briefs, client requirements, or the company's marketing strategy. 4. Deadlines compliance: completing work within set deadlines. Organization and ability to manage time effectively to meet all assignments within the specified timeframes. 5. Collaboration with others: working as part of a team with various stakeholders, including designers, marketers, and developers. Communication skills and ability to accept feedback in order to work in an effective partnership. 6. Compliance with standards and guidelines: adherence to rules and standards, such as brand guidelines, writing style, or specific SEO requirements. 7. Ensuring the creation of high-quality and relevant content that will attract and retain the target audience and contribute to the company's marketing and business goals

1. Copywriter:- Writing unique, attractive, and informative texts for various purposes and formats, such as articles, blogs, advertising materials, etc.- Creating persuasive sales texts that can convince the reader of the value of the offered product or service.- Researching and analyzing the market and competitors to create effective marketing texts. 2. Rewriter:- Rewriting existing texts using one's own words and phrases, without changing the meaning and information.- Preparing different text variations based on given topics or source materials.- Adhering to customer requirements or quality standards to create unique rewrites. 3. Translator:- Translating texts from one language to another, while preserving their meaning and style.- Mastering the languages and technical terms necessary for translating a variety of documents, including academic articles, deal proposals, advertising materials, and more.- Controlling the quality of the translation, checking for accuracy and conformity with the original text

1. Receiving and processing incoming calls and requests from clients. Answering any client questions and providing them with the required information. 2. Processing client information. Creating and maintaining an up-to-date client database, updating their contact details, and providing current client information to other company employees if necessary. 3. Registering and servicing client requests. Registering new client requests and tracking their status until completion. Providing clients with information on the progress of their requests. 4. Providing technical support to clients. Assisting clients in resolving emerging problems and finding answers to their technical questions. 5. Maintaining documentation and reporting. Maintaining documentation on client requests, supporting up-to-date reports on completed work, and documenting all communications with clients. 6. Complying with company procedures and policies. Adhering to all established company procedures and policies to ensure high-quality customer service. 7. Participating in training and developing professional skills. Learning and developing to stay informed about the company's new products and services, as well as improving client service skills