Middle Technical Support Specialist
Full
Nana Direct
About
Digital marketing and sales
Affiliate programs (CPA, Amazon)
Content marketing and video production
Target audience analysis, funnel setup
Lead generation, TikTok/Instagram advertising
Using spy tools and trackers
Technical skills
Advanced PC user
VPN setup, anti-detect browsers (Dolphin, AdsPower)
Working with Windows Server, command panels
Knowledge of analytics systems: Google Analytics, Yandex.Metrica
Personal qualities
Strategic thinking
Responsibility and self-discipline
Quick learning
Ability to work in a team and under pressure
Affiliate experience
No data available
Work experience7 years 9 months
Processed 50+ technical requests per week, increasing customer satisfaction by 20%.
Worked with software and hardware, solved system and network issues.
Created internal instructions, knowledge bases and response templates.
Interacted with the IT department and users, monitored the performance of the infrastructure