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Junior Technical Support Specialist
Negotiable
Kazakhstan
FullRemote
Work experience
1 year 2 months
Last work experience
Freedom Broker / Freedom Finance
Client Relationship Manager
1 year 2 months
About
About
PROFESSIONAL SUMMARY
Customer-oriented professional with 3+ years of experience in customer service, sales, client
relationship management and financial products. Experienced in handling customer inquiries,
resolving issues, managing objections and maintaining long-term client relationships. Actively
seeking an opportunity to build a long-term career in the iGaming industry.
Affiliate experience
No data available
Work experience1 year 2 months
January 2024 - February 2025
(1 year 2 months)
Freedom Broker / Freedom Finance
Client Relationship Manager
Provided financial product consultations to clients, handled inquiries, resolved client issues, and maintained client satisfaction. Trading on the Nasdaq and NYSE stock markets. Opening international bank cards for Russian citizens using a brokerage account.
Skills
Консультирование клиентов по финансовым продуктам.
Сопровождение клиентов и обработка обращений.
Решение вопросов по аккаунтам и операциям.
Работа с возражениями и удержанием клиентов.
Проведение переговоров с клиентами.
Контроль качества обслуживания.
Контроль соблюдения стандартов обслуживания.
Language proficiency
Intermediate English
Employment
Employment
Full
Work format
Remote
Work schedule
Flexible, Shift, 5/2
Relocation
Not possible
Business trips
Business trips possible