Түйіндемені қарау
Senior Affiliate-менеджер
Келісім бойынша
РесейБрянск
ТолықҚашықтан жұмыс
Жұмыс тәжірибесі
4 жыл 7 ай
Соңғы жұмыс орны
Dolphin
Customer support manager
1 жыл 3 ай
Өзің туралы
Өзің туралы
Hello, my name is Marcos, I'm Brazilian, I'm 25 years old, I speak English, Portuguese, Spanish, fluently, and Russian B2 I have over three years of experience as a Sales Manager/Affiliate Manager, in various niches such as Cryptocurrencies, Gambling, VPN, Software and Online Schools. I have experience approaching the client with sales funnels and ready-mades through chat, email, social media pages, etc., as well as video call meetings,
Additionally, I have experience as a customer support in casinos and at Slotman, Voodoo, 1Win, and Dolphin.
Affiliate тәжірибесі
Crypto
Gambling
Betting
Gaming
Search
Meta (Facebook)
Google Context
TikTok
Email-таратылымдар
MyTarget
Яндекс Директ
Influence
X (Twitter)
Жұмыс тәжірибесі4 жыл 7 ай
Ақпан 2023 - Сәуір 2024
(1 жыл 3 ай)
Dolphin
Customer support manager
Assist customers through messaging, email platforms, and calls.
● Cultivate and maintain client relationships, creating plans to boost satisfaction and
retain customers.
● Leverage customer management software and spreadsheet tools.
● Design initiatives to enhance user experiences.
● Partner with other teams and companies to ensure consistency.
● In-depth knowledge of client support techniques and standards.
● Proven ability to organize tasks and resolve issues efficiently.
Ақпан 2022 - Қаңтар 2023
(1 жыл)
Deeplay
Sales manager
Observed customers and listened closely to questions to ascertain best options and
made recommendations accordingly.
● Answering clients questions concerned about their profile.
● Providing answers and working effectively as a team, resisting stress and having
flexibility.
● Respecting roles and having responsibilities in the enterprise, providing excellent
service to everybody at all time; behaving professionally as a brand representative.
● Easily communicate with contacts in countries, using language skills.
Тамыз 2020 - Тамыз 2022
(2 жыл 1 ай)
Gasallin
Sales Manager
My job was to search for clients and partners through Facebook, Reddit, WhatsApp groups, Instagram chats and pages, comments on channels, and video call meetings. to close deals with influencers, etc., I worked withs and sales funnels
Сәуір 2024 - Ақпан 2025
(11 ай)
1Win
Customer support agent
Provide support through chat and email.
● Manage client relationships and design strategies to enhance customer loyalty and
satisfaction.
● Utilize CRM systems, Excel.
● Develop strategies to improve customer experience.
●Track customer satisfaction and recommend areas for improvement.
● Collaborate with marketing and sales teams to ensure consistency across the
company.
● Thorough understanding of customer service principles and best practices.
● Excellent organizational and problem-solving abilities.
Дағдылар
Жаңа вебмастерлерді іздеу
Вебмастерлерді қолдау және кеңес беру
Нарық пен серіктестерді талдау
Серіктестік бағдарламалар
Промоакциялар әзірлеу
Есептілік
Серіктестерді жүргізу
Тілдерді білу
Кәсіби Ағылшын
Кәсіби Испан
Ана тілі Португал тілі
Орташа Орыс тілі
Жұмыспен қамту
Жұмыспен қамту
Толық, Жартылай
Жұмыс форматы
Қашықтан жұмыс
Жұмыс кестесі
Икемді, Ауысымдық, 5/2
Көшу
Мүмкін емес
Іссапарлар
Іссапарлар мүмкін