Middle Chef de projet

Managed reservations operations for a hotel cluster, ensuring optimal inventory and occupancy.Analyzed operational data and prepared performance reports for executive management. Optimized channel management and inventory updates across various global booking platforms.

Coordinated schedules and daily operations for multiple spa locations within a luxury international environment. Managed complex CRM databases to maintain guest profiles and high-level client records.Executed operational planning and staff coordination for diverse, multicultural teams. Increased revenue through strategic upselling of premium services and guest retention initiatives.

Led day-to-day project activities during the critical depot pre-opening phase across multiple departments. Optimized procurement workflows and vendor coordination using SAP and Ariba systems. Streamlined project documentation, reporting, and operational data tracking to support senior Project Managers. Ensured timely task completion by tracking approvals, deadlines, and follow-up actions for internal teams and external partners. Structured internal processes and office operations to align with global corporate standards.