Middle Especialista en influencer marketing

Managing influencer collaborations across Sri Lanka, Nepal, India, Pakistan, and Bangladesh, working with micro, macro, and mega influencers across diverse sectors. Overseeing influencer marketing budgets ranging from $500 to $200,000 per campaign, ensuring optimal ROI and brand alignment. Developing strategic media plans, executing campaigns with precision through structured workflows using Google Sheets and project tracking tools. Conducting data analysis and performance reporting to measure engagement, conversion, and reach—achieving a consistent ROI of 135–185% across campaigns. Maintaining brand image consistency while tailoring campaign messaging to regional audience preferences. Achieving steady quarter-on-quarter performance growth, with audience engagement increasing by 18–22% and conversion rates improving by 12–15% on average. Building long-term influencer relationships, ensuring reliable collaboration and sustained results across multiple campaigns.

Managed influencer marketing campaigns across Pakistan, India, Bangladesh, and Indonesia, achieving an average ROI of 140–195% across targeted campaigns. Led the full cycle of influencer collaboration—from sourcing and negotiation to content direction—boosting local brand visibility by 30% within six months. Created and optimized UTM links to track influencer performance, which improved conversion rates by 15% by identifying top-performing influencers. Developed tailored influencers, resulting in a 20% increase in audience engagement in regional campaigns. Worked closely with the design team, provided creative direction for region-specific content, and enhanced content quality by 12%. Managed media buying and placements across key regional platforms, expanding campaign reach by 18% while staying within budget. Successfully managed paid advertising campaigns on Meta (Facebook & Instagram), drove targeted traffic, and improved ad efficiency. Collaborated with performance marketing teams, integrated influencer and paid ad strategies, and improved overall campaign results. Expanded expertise in Google Ads to enhance multi-platform media buying capabilities. Used Asana to streamline task management, coordinated with content and graphic teams, and ensured smooth execution of marketing initiatives. Built and maintained strong relationships with local influencers, fostering long-term partnerships in the South Asian and Southeast Asian markets.

• Проводил аудиты взаимодействия с клиентами в службе поддержки, обеспечивая соответствие политике компании и стандартам качества. • Предоставлял конструктивную обратную связь членам команды, повышая общую производительность и удовлетворенность клиентов. • Руководил командой контроля качества в отсутствие руководителя группы, поддерживая высокие стандарты качества. • Внедрил новые системы контроля качества, повысив производительность и улучшив качество обслуживания. • Сотрудничал с руководством для совершенствования операционных процедур и оптимизации рабочих процессов.

Обеспечивал исключительную поддержку клиентов, гарантируя высокий уровень удовлетворенности и лояльности. Анализировал потребности клиентов для предоставления индивидуальных налоговых услуг, что привело к увеличению доходов компании. В пиковые сезоны генерировал от 30 000 до 50 000 долларов продаж в месяц. Ежемесячно обслуживал более 100 клиентов, рекомендуя им оптимальные продукты и услуги. Продемонстрировал сильные навыки продаж и ведения переговоров. Использовал анализ рынка для адаптации подходов к продажам для различных клиентов.

Interacted with international customers, providing information and resolving inquiries. Built strong customer relationships to enhance service competitiveness. Ensured positive customer experiences, leading to high Quality Assurance scores. Resolved issues efficiently to ensure timely service delivery. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score