CV view
Psychology
Negotiable
KazakhstanAstana
FullRemote
Work experience
1 year 1 month
Last work experience
Yapi Doktoru Ltd. — Nicosia, Cyprus
Customer Service Representative
6 months
About
About
Dedicated and customer-focused professional with experience in customer service, communication, and problem-solving. Skilled in handling client inquiries, resolving issues efficiently, and maintaining a positive customer experience. Strong interpersonal skills, adaptable, and able to work effectively in fast-paced environments. Motivated, reliable, and eager to contribute to team success while continuing to develop professionally.
Affiliate experience
No data available
Work experience1 year 1 month
December 2024 - May 2025
(6 months)
Yapi Doktoru Ltd. — Nicosia, Cyprus
Customer Service Representative
Responded to customer inquiries via phone, email, and chat in a timely and professional manner.
Provided accurate information about company services and troubleshooting steps.
Handled customer complaints with patience and empathy.
Resolved issues efficiently to ensure customer satisfaction.
Collaborated with team members to improve service processes and reduce wait times.
Maintained customer records and updated internal systems.
October 2023 - April 2024
(7 months)
Cafe Mardo
Waitress Barista
Welcomed customers and provided friendly service.
Prepared coffee, beverages, and served food orders.
Operated cash register and processed payments.
Managed cash control and maintained cashier discipline.
Packaged food and drinks for takeaway and delivery.
Maintained cleanliness of dining area and workspaces.
Washed dishes and supported kitchen operations when needed.
Ensured customer satisfaction in a fast-paced environment.
Skills
Support and consulting for webmasters
Fraud monitoring
Product selection for promotion
Planning
Reporting
Partner management
Language proficiency
Advanced English
Native Kazakh
Native Russian
Employment
Employment
Full, Part-time, Project-based
Work format
Remote
Work schedule
Flexible, Shift, 5/2
Relocation
Not possible
Business trips
Business trips not possible